Safe play Q&A
Gambling should remain leisure. Limits, warning signs, help in Canada and the operator's details.
1How do I set limits?
Set a budget before you start and stop when it's used up. Money staked is money spent. Don't chase losses and don't gamble on credit.
Add a time limit too, as crash and instant games are fast. A deposit limit, a break or an exclusion can be arranged with support in live chat; keep the confirmation.
Minors may not play. Keep devices and passwords from children and consider filters.
2What are the warning signs?
- More time or money than intended.
- Borrowing, selling items or leaving bills unpaid to keep playing.
- Irritability when stopping.
- Hiding gambling from people close to you.
- Gambling to escape stress, loneliness or low mood.
3Where is help in Canada?
Gambling Therapy (gamblingtherapy.org): free online support. Gamblers Anonymous (gamblersanonymous.org): meetings and chat.
Ontario: ConnexOntario, 1-866-531-2600, free, any hour. Other provinces run their own lines, and a family doctor can refer you.
4Who operates Slotornado?
Slotornado (slotornado.com) is owned by Metlait SRL, Costa Rica, no. 3-102-911867, seat: El Guayaval, Residencial La Campina, Casa Número Q-11, Cartago, El Guarco, Tejar, 30801.
E-gaming licence no. 0000064 from the Tobique Gaming Commission. It is international and doesn't replace your province's rules. Confirm that online gambling is permitted for you before registering.
5What happens to my data?
For an account and payments the casino needs identity and contact details and may log technical device and usage data. Cookies and Google reCAPTCHA protect the service. The policies are linked in the footer.
Support can tell you which data is held if you ask.
6How do I contact the casino?
support@slotornado.com. Live chat on every page.