Help Q&A

Which documents, how deposits and withdrawals work, how to put the app on your phone and where to find support.

1How does verification work?

Profile, Verification: three fields (identity, address, payment), each with a clear photo or scan.

The casino reviews uploads and withdrawals and asks for more if needed. The same name on all documents speeds things up.

2Which documents?

Proof of identity

Passport, ID card, driver licence or another official document.

Proof of address

A utility bill, phone bill or bank statement showing your full name and address.

Proof of payment

A screenshot or photo of online banking, a statement or your Skrill page with the deposit visible.

JPG, PNG or PDF, up to 10 MB per file.

3How do I deposit?

The Deposit button lists the open methods with their minimums. At our check: crypto (BTC from 0.00035, LTC from 0.5, USDT from 20), MiFinity and open banking from the equivalent of C$30.

Enter the bonus code before paying; it can't be added afterwards.

4How do I withdraw?

Cashier, Withdraw tab: choose a method and an amount. Wagering on an active bonus has to be finished first. Every request is checked and identity and payment details may be requested.

Bonus winnings have caps; those of the offer you used apply.

5How do I get the app?

A web app, no store needed. The steps follow below.